Returns Policy

Returns Policy

We stand behind our products with our 100% money-back guarantee* and strive for complete customer satisfaction.

Should you need to return your product, please follow the instructions below:

Step One

• Buyer shall inspect shipment immediately upon delivery. If the shipment shows signs of damage, Buyer must notify EnVogue Skin within 12hrs of delivery
• Ensure your product is eligible to be returned.
• Only items purchased through envogueskin.com.au can be returned to envogueskin.com.au. Items purchased in a skincare professional’s office or elsewhere must be returned to their original point of purchase.
• Product returns will only be accepted within 30 days of purchase.
• Damaged products may be returned for replacement when reported within 7 days of receipt.
• Quality issues may require product to be returned to EnVogue Skincare. Contact us for the return label.
• Expired products are ineligible for return/credit.
• Repeated return requests are subject to review. We reserve the right to deny multiple return requests.
• We cannot return for change of mind requests

Step Two

For all return requests, email info@envogueskin.com.au.

Please allow up to 30 days for processing.